Active listening is a key skill—especially in education, leadership, and interpersonal communication—because it goes beyond simply hearing words to fully understanding the speaker’s message, emotions, and intent.
ESL teachers
Develop effective listening skills that enhance understanding and communication
• Increase awareness of others’ perspectives, emotions, and intentions
• Strengthen interpersonal relationships through empathetic engagement
• Improve collaboration and participation in professional and learning environments
• Promote reflective and respectful communication practices